For warranty service, please first contact us via email or phone. After confirmation, ship your item to:
NDS Professionals work Shop
Malton, North Yorkshire
YO17 9QE, United Kingdom
Whatsapp: +44 7380416623

Important notes for returns:
✓ Package must be properly sealed
✓ Hull must be thoroughly cleaned

Failure to meet these requirements may result in refusal of the shipment.

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NDS is a dedicated brand specializing in bait boats and fish finders. Since 2016, we have been designing and producing high-performance bait boats, accumulating a decade of industry experience. Over these years, we have actively listened to customer feedback, continuously refined our manufacturing processes, and upgraded our quality control systems, achieving an exceptional 99.9% product reliability rate.

In our commitment to innovation, after two years of intensive R&D, we launched the NDS Fish Finder App in May 2025—an all-in-one solution integrating bait boat control and sonar technology. Additionally, we are excited to introduce our NDS Integrated Sonar Kit and Mountable Sonar Box this June, further enhancing your fishing experience.

We sincerely appreciate your trust and support throughout this journey!

A: If you have confirmed your Autopilot purchase, please follow these steps:

1. Restart the NDS Fish Finder app.

2. Ensure your handset (bait boat) is properly connected.

3. Open the system menu and click 'Order Autopilot' to activate the feature directly.

If the issue persists, please send your boat ID and payment confirmation to NDS Support at info@ndsonar.co.uk. We will prioritize handling your case.

Thank you for reaching out about your bait boat. Let's address the signal range issue systematically:

1. Antenna Check

• First ensure the receiver antenna is fully tightened (clockwise rotation).

• If signal persists in dropping, we recommend replacing the 2.4GHz dual-pole antenna (available at ndsonar.co.uk/nd2-accessories).

2. Environmental Test

• Conduct a diagnostic test in an open field away from: • Wi-Fi routers (5GHz interference) • Marine VHF radios • Bluetooth devices

• Keep the transmitter antenna vertical during operation.

3. For extended signal range, consider ordering our long antenna (available at ndsonar.co.uk). This upgraded antenna enhances signal transmission distance, ensuring more reliable control over greater distances.